Monday 11 October 2010

How to manage emails from suppliers that are not Junk

Over the years various suppliers have been sending us email including their latest product offerings, technology and pricing information. While this information can be extremely useful, it can become quite voluminous and can become more like junk mail, especially at times when it's not on the current requirements list. However, it may become useful later on, so it can be futile to "junk" it!, especially when you need to refer to it again.   Solutions?.....  






One way I've managed to deal with this onslaught of info into my inbox every day is to segregate it, so that it all comes into one company assigned email account, by only using a specific email address for receiving such mail (such as: purchasing@webontics.com; One that is specifically setup,  just to receive all of this type of mail). The advantage of this is that when I'm looking up the latest on (say) memory chips, I navigate through my ram suppliers in this account. Within this account, I then set out setting up rules so that each supplier has their own folder, so that all of the mail coming from (say) Dell, goes into the Dell Supplier folder automatically. Then any mail from new or untested suppliers can go into the Miscellaneous Suppliers folder. 

It works for me, and it's very effective, and as it was the majority of mails I was getting on my main accounts, it now helps keep my accounts clear of the "wanted" Junk I get!!!..  If you are getting this kind of mail into your organisation in various accounts (e.g. jim@webontics.com and joe@webontics.com both get some), then I'd recommend that you get Jim and Joe to contact the suppliers concerned, and ask them to divert all of these messages to your new purchasing@webontics.com account. This way you have a nice clean system, from which you know where to look for this type of information in an organised way.

Just one warning about using this method of collecting supplier information, is to make sure that when valued suppliers send you information that might be specific to your needs, that you are careful to distinguish this from the email that is automatically deposited in that suppliers folder. Otherwise you might never think to look at it, and feel angry with the supplier for not replying to your query!.  A good way to get around this is to ask such suppliers to send all of their special offers from a different account to that which you might (say) deal with their sales staff. Then you can Auto-save emails from (say) offers@suppliersinfo.com from john_in_sales@suppliersinfo.com. If any of you have been using a system like this, or want to adapt it, I would be very interested in you adding your comments here.



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